Read and Use the Size Charts….Read and use the Size Charts… Size Charts are accurate
Here is a Yahoo Customer Feedback from a stubborn lady who needed to vent in the public forum. She did not place her own order on-line. She was lazy. She called on the toll free number and one of our showroom assistants processed the order for her. She was asked in no uncertain terms if she had read and understood the size charts. She lied and said she did. She couldn’t be bothered. She was a know-it-all personality. She was bossy and rude. This was her comments. The outrageous shipping charges, as she states, is of course, an exaggeration of her frustrations because things did not go her way. The shipping costs link is on the top of all 3,000 pages of the web site. There is no small print.
She failed to realize that each style of a dress, blouse, shirt will have different size measurements. She thought she was buying apparel made in China or Indonesia is my best guess. You know the stuff you find in all the department stores and malls. MauiShirts.com publishes a size chart explanation link on the bottom area, under each individual size chart appropriately called SIZE CHART INFORMATION.
There is nothing in sizes that is "normal". There are no two manufacturers on this planet that can agree on sizes. Period. All in all, this kind of person adds flavor and humor to my everyday experience in dealing with people.
Rating: Awful
Price Rating: Awful
Shipping Options Rating: Awful
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: OK
The sizes are all wrong – one winds up returning items because they don’t fit and having to pay the outrageous
shipping charges several times! I ordered an XL ladies blouse – turned out to be a size 14! not 16 or 18 as is normal.
There is no consistency amongst their different items. Once you buy – you are stuck unless you pay the $25 shipping
charge [$20 + $3.00 per item] again and again until you luck onto the right size!
Now... a few minutes later her is another person's comments about the size charts:
Rating: Excellent
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
I carefully followed the measuring guide when ordering matching clothing for 19 family members. Everything fit on the first try and my children were impressed with the high quality of the clothing. Thank you so much for your outstanding service. - Linda
Who do you want to believe?
The stubborn exaggerating woman who bought one blouse or the level headed Linda who bought 18 items.
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